Terms and conditions: By submitting your mobile phone number, you are subscribing to receive text messages and alerts from Reliant Energy. Please note that you will only receive texts for the alerts you select. For more information, see the frequently asked questions below.
You have the option to receive email or SMS alerts about various events related to your bill and your usage. On the Contact and Alert Preferences page, click “Email” or “SMS” next to the alert you’d like to receive; please remember that to set up alerts via SMS, we’ll need a mobile device number. 4 messages per month
For your convenience, we make it easy to get information about your usage and your Reliant Energy account on your mobile device. To utilize MyAccount Texts, send any of the following keywords to 697697. (Messaging and data rates may apply.)
BILL to receive the amount and due date for your next Reliant Energy bill.
EST BILL to receive an estimate of your next bill based on your usage so far this month.
COST to receive the amount of electricity charges you’ve incurred so far this month.
USAGE to receive your usage in kilowatt-hours so far this month.
STOP to stop receiving all text alerts; this will have no other affect on your account.
HELP for resources to answer questions about your account.