CareOne SMS Help Center

What is CareOne SMS?

CareOne SMS is a service that allows users to opt-in to receive alerts about new products and services from CareOne. For more information, please see www.CareOneCredit.com.

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What is the price for CareOne SMS services?

There is no additional charge for CareOne SMS services. Check with your carrier for details on your plan. Messaging and data rates may apply.

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What carriers are compatible with CareOne SMS?

Compatible carriers include: AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, Alltel, US Cellular, and Cellular One.

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Are there any additional carrier charges associated with the service?

Messaging and data rates may apply. Message rates differ from carrier to carrier, so please contact your wireless phone service provider to inquire about the details of your plan.

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Is CareOne SMS available for international users?

CareOne SMS is currently available only for subscribers within the United States.

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How do I opt-in to CareOne SMS messages?

If you wish to receive information about CareOne alerts, text "JOIN" to CARE1 (22731).

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How do I discontinue receiving CareOne SMS messages?

If you wish to discontinue receiveing CareOne alerts via SMS, you can stop receiving these SMS messages by texting "STOP" to CARE1 (22731).

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Who do I contact for help?

For more information about CareOne alerts, you may text "HELP" to CARE1 (22731), contact customercare@careonecredit.com, or call 800-CARE-123 (800-227-3123).

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What is CareOne's privacy policy?

CareOne respects your right to privacy. You can view our privacy policy here.

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