AscendOne SMS Help Center

What is AscendOne SMS?

AscendOne SMS is a service that allows users to opt-in to receive alerts about new products and services from AscendOne. For more information, please see www.CareOneCredit.com.

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What is the price for AscendOne SMS services?

There is no additional charge for AscendOne SMS services. Check with your carrier for details on your plan. Messaging and data rates may apply.

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What carriers are compatible with AscendOne SMS?

Compatible carriers include: AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, Alltel, US Cellular, and Cellular One.

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Are there any additional carrier charges associated with the service?

Messaging and data rates may apply. Message rates differ from carrier to carrier, so please contact your wireless phone service provider to inquire about the details of your plan.

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Is AscendOne SMS available for international users?

AscendOne SMS is currently available only for subscribers within the United States.

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How do I opt-in to AscendOne SMS messages?

If you wish to receive information about AscendOne alerts, text "JOIN" to 75757.

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How do I discontinue receiving AscendOne SMS messages?

If you wish to discontinue receiveing AscendOne alerts via SMS, you can stop receiving these SMS messages by texting "STOP" to 75757.

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Who do I contact for help?

If you are not a current customer, you may text "HELP" to 75757, contact customercare@careonecredit.com, or call 800-CARE-123 (800-227-3123).

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What is AscendOne's privacy policy?

AscendOne respects your right to privacy. You can view our privacy policy here.

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