FIOS Service Alerts Terms and Conditions

What are FIOS Service Alerts?
FIOS Service Alerts are SMS messages that contain service related alerts for Verizon FIOS customers.

How do I sign up for FIOS Service Alerts?
Sign up for FIOS Service Alerts by texting FIOS to the shortcode 89611. You will receive 2 FIOS Service Alerts/mo. FIOS Service Alerts are not mobile spam.

Is it free?
Although all FIOS Service Alerts are complimentary, Msg and Data Rates may Apply. Depending on your text plan, you may be charged by your carrier.

What if I don't want to receive any more promotional/alert messages?
To Stop receiving any FIOS Service Alerts, simply text "Stop" to the shortcode 89611. After doing so you will no longer receive any FIOS Service Alerts.

What if I want back in?
You can start receiving FIOS Service Alerts again by following any of the steps outlined above section: "How do I sign up for FIOS Alerts".

What if I want more info?
To request more info simply text "Help" to the shortcode 89611.

Stop: At any time you can text "Stop" to the shortcode 89611. This will prevent you from receiving any future FIOS Service Alerts.

Help: At any time you can text "Help" to the shortcode 89611. Texting "Help" will return the following message: Verizon: For more info on VZ FIOS Alerts call 800-VERIZON or visit Reply STOP to cancel. Msg&Data Rates May Apply.

What are the Participated Carriers?
Alltel, AT&T, Boost, Sprint, T-Mobile®, Verizon Wireless, U.S. Cellular, MetroPCS.

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