Effective Date: 7-5-2016; Last Updated: 7-5-2016
This Policy describes how we treat personal information on the platforms where it is located. It also applies to our mobile sites and apps.
We collect contact information. For example, we might collect your email and phone number if you register an account with us. We might also collect your name and address.
We collect vehicle information. For example, we may collect your vehicle identification number (VIN) when you add a vehicle to our app. We may also collect details about your vehicle, including the make and model.
We collect demographic information. We may collect information like your gender and age. We may also collect your zip code. We might collect this when you engage with our app or search for a dealer.
We collect other information. If you use our mobile app, we may collect information about the device you’re using. For example, we may collect device IDs and your GPS location. We might look at how often you use the app and where you downloaded it. We collect this information using the tracking tools described below. To control those tools, please read the in the below section titled “You have certain choices about how we use your information.”
We collect information directly from you. For example, if you register on our platform or add a vehicle. We also collect information if you contact us or request a quote. We may also collect information if you upload images or allow us to use your device camera.
We collect information from you passively. We might also collect information from our mobile apps like device identifiers. We may have third parties collect information this way. Learn more about these tools and how you can control them in the below section titled “You have certain choices about how we use your information.”
We get information about you from third parties. For example, our business partners may give us information about you. We may also get information from you from dealers you have visited. Social media platforms may also give us information about you.
We combine information. For example, we may combine information that we have collected offline with information we collect online. Or we may combine information we get from a third party with information we already have. Dealers may provide us with information about you and your vehicle, such as your service history.
We use information to respond to your requests or questions. For example, we might use your information to schedule a service appointment. We may use your information to notify you about your vehicle. We may also use your information to respond to your request to contact a dealer or obtain a quote.
We use information to improve our services. We may use your information to make our services and apps better. We might use your information to customize your experience with us. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use your information to protect our company, our customers, and our platforms.
We use information for marketing purposes. For example, we might provide you with information about new services and special offers. We might also use your information to send you advertisements about our vehicles and services. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. We may also use push notifications on our mobile apps. To manage this, read about this in the below section titled “You have certain choices about how we use your information.”
We use information to communicate with you about your
account or our relationship. We may
contact you about your account or feedback. We might also contact you about
this Policy or our platform Terms.
We use information as otherwise disclosed to you or permitted by law.
We may share information with Toyota Motor Sales U.S.A., Inc. and its affiliates.
We will share information with third parties who perform services on our behalf. For example, we share information with vendors who operate our apps or provide analytics.
We may share your information with our business partners. These partners may send you information about events and products by mail or email.
We may share information with third parties for marketing purposes. These third parties may include our promotional and marketing partners and dealers. They may also include third parties in whose products or services we believe you may be interested. These third parties may also share your information with others. These third parties may use the information for their own marketing purposes or the marketing purposes of others.
We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share information if a government agency or investigatory body requests it. We might share information if we are investigating potential fraud.
We may share information with a successor to all or part of our business. For example, if part of our business is sold or transferred we may include user information as part of that transaction. In the event that our business is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction.
We may share information for other reasons we may describe to you from time to time.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
You can control cookies and tracking tools. Your platform may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool that you use. Certain platforms can be set to reject cookies. You will also have to redo your opt-out choice if you use a different computer, browser, or a different device. Options you select are platform and device specific.
Our Do Not Track Policy: Some devices have “do not track” features that allow you to tell a device not to track you. These features are not all uniform. Our platform currently does not respond to those signals. If you block cookies, certain features on our platform may not work. If you block or reject cookies, not all of the tracking described here will stop.
You can control tools on your mobile devices. For example, you can reject certain permissions requests posed by this platform. You can also turn off the GPS locator or push notifications on your phone. You can also revoke certain permissions you provided the app.
You can uninstall the mobile application. You can stop all collection of information by the app easily by uninstalling the application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Our platforms where this policy is found are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us at http://www.tustintoyota.com/contact-us-form.htm . You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children's privacy on-line here: https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online
The Internet is not 100% secure. We cannot promise that your use of our platform will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.
Information we maintain may be within the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.
Our platform may link to third party sites that we do not control. If you click on a link to a third party site, you will be taken to a website or an app we do not control. This policy does not apply to the privacy practices of that website or app. Read the privacy policies of other websites and apps carefully. We are not responsible for these third party sites or apps.
If you have any questions about this Policy or want to correct or update your information, please contact us at http://www.tustintoyota.com/contact-us-form.htm
You can also write to us or call at:
From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy in our platform. Please check our platform periodically for updates.