CenterPoint Energy Service Alerts SMS Terms & Conditions

Text SERVICE to 84051 to sign up for CenterPoint Energy Service Alerts.  Message frequency varies per user.  Reply HELP for help.  Reply STOP to cancel. Message & data rates may apply.

Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, C Spire Wireless, Cricket, Cincinnati Bell and Virgin Mobile.

Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. The wireless carrier does not guarantee that alerts will be delivered and will not be liable for delayed or undelivered messages.

To discontinue receiving messages from CenterPoint Energy, text STOP to 84051.

For additional help, text HELP to 84051 or contact CustServ@CenterPointEnergy.com or call 800-332-7143.

CenterPoint Energy respects your right to privacy. You can view our privacy policy here.