NICE SMS Terms and Conditions

What is NICE New Order Survey?
NICE will provide a series of survey questions to those subscribers that have opted-in to receive follow up questions about the quality of support they received during a new service order.

How do I sign up for NICE New Order Survey?
Customers will be instructed to text SURVEY to 72170 to opt-in to receive a series of survey questions on New Order services. 4 msg/survey.

Is it free?
Although all NICE messages are complimentary, Msg and Data Rates may Apply. Depending on your text plan, you may be charged by your carrier.

What if I don't want to receive any more survey questions?
To Stop NICE New Order Survey, simply text STOP to the shortcode 72170. After doing so you will no longer receive any NICE New Order Surveys.

What if I want more info?
To request more info simply text Help to the shortcode 72170.

Stop: At any time you can text Stop to the shortcode 72170. This will prevent you from receiving any future NICE New Order Survey questions.

Help: At any time you can text Help to the shortcode 72170. For more info please visit or call 866-999-6423. Text STOP to Stop. Msg&Data Rates May Apply.

What are the Participating Carriers?
AT&T, Boost, Sprint, T-Mobile®, Verizon Wireless, U.S. Cellular,Cricket, NTelos, Cincinnati Bell, CellSouth, Virgin Mobile, CellCom, and MetroPCS.

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